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Frequently Asked Questions
General Questions
- Do you offer overnight boarding?
- Do you offer grooming?
Daycare
- Will my dog be indoors or outdoors?
- Does my dog have to come
every day?
- How secure is your facility?
- What if I can't pick up my dog
by 6pm?
Training
- Do you offer in-home training?
- What training method do your use?
Events
- When is your next indoor agility match?
- Can I rent your building for my function?
As of June 2008, we are delighted to offer overnight and weekend
boarding in addition to our daycare and training services. Our regular daycare
dogs enjoy a familiar environment and staff, as well as deep discounts when they
bundle daycare with an overnight stay. For our other guests, we offer comfy
indoor accommodations with several outdoor field trips each day, as well as a
variety of options from baths to extra treats and upgrades to make the visit
even more special. Please see our Boarding
section for details.
We
currently offer bath and grooming services only to our daycare and boarding
guests. Full bath includes nail trim, ear cleaning, and anal gland expression.
The price is generally about $25-$35 depending on the size of the dog and amount
of hair. Rates would be higher for larger, hairier dogs (Great Pyraneese,
Newfoundland, Bernese Mountain Dogs, etc.). We can also do summer clips and most
breed-specific clips (Schnauzer, Westie, Shih Tzu, etc.). It's getting busy
enough that advance reservations are a good idea, especially on Fridays and near
holidays.
Depending on the weather, we're usually outdoors for most of the morning and
afternoon group sessions. When it's too cold, hot, or wet, we generally hang out
indoors and just dash outside briefly to answer calls of nature. Naptime is indoors in individual crates, with your
dog's favorite toy or a Kong, and Mozart for company. See our
daycare schedule for more information.
Absolutely not, in fact, daycare is both mentally and
physically exhausting, and most dogs (excluding young puppies, who seem to run
on some untapped form of renewable nuclear fusion) do very well resting up after
a full day of such intense fun and frolic. Think Disney World only with fewer
lines and more tennis balls! Most of our customers come two or three days
a week. We do encourage regular attendance, however; no less than once every
other week. That way, the dogs know the schedule and know the other dogs, and
the whole adventure is much more familiar and comfortable - and FUN! - for them.
Safety is our primary concern at Play Dog Excellent. All of our entrances
have double doors. Our outdoor area is completely enclosed by a 10-foot fence,
and we check frequently for signs of excavation near the perimeter. Dayton
Boulevard is a very busy street, so please be extremely careful on your way to
and from your car. Double-check your dog's collar, and keep a tight grip on the
leash until you're in a safe spot.
We can usually accommodate late pickups since we're here
Monday-Thursday for evening classes anyway. Fridays are a bit iffy since we
sometimes have to bolt right at 6pm to leave for weekend trials. Either way,
just give us a call (423-870-7740) if you need to be late. It's strictly
self-serve after 6pm, though, check with the reception desk to get directions to
the crate room.
At this time, we're only staffed to offer training on site. However, we do
offer several convenience-based alternatives for training your dog, including
daycare training, private training, and boarding training. Please visit our
Training page for details.
Over the years, we've found that there is no single ultimate training
solution that works for every dog, all of the time. Most methods have
something beneficial to offer, and we spend a fair amount of energy keeping
current on emerging strive to learn about each. The art is in figuring out which
techniques work best on any given dog, on any given day. This means that we keep a
very large "bag of tricks", and then find ways to customize our approach
to match each dog's talents, motivations, and challenges. Most dogs respond extremely well to a
combination of positive reinforcement and calm, consistent training. In all
cases, we emphasize the importance of good leadership in your relationship with
your dog.
Please see our Events page for a complete schedule
of upcoming events.
We often rent the building to groups looking for space to host dog events,
seminars, and other functions. Please check our Events
Calendar first, then contact us
via email with
specifics about your event. We'll get back to you right away!
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